Commercial Account Manager (Winnipeg)

Mar 2, 2026

About the Role:

As a Commercial Account Manager, you will play a key role in servicing and managing a diverse book of business across multiple industries, including construction, manufacturing, retail, hospitality, and professional services. Your focus will be on delivering exceptional client service, managing renewals and mid-term changes, and supporting the placement of new and renewal business in collaboration with our producer team. This is a client-facing, service-driven role that requires strong attention to detail, organizational efficiency, and technical insurance knowledge.

Key Responsibilities

Client & Account Management:

· Act as the main point of contact for our portfolio of commercial clients.

· Manage day-to-day servicing needs including inquiries, policy changes, endorsements, and documentation.

· Proactively manage renewals, ensuring timely communications, risk reviews, and remarketing where appropriate.

· Build and maintain strong relationships with clients, insurers, and team members.

· Deliver clear and concise coverage explanations and recommendations tailored to client needs.

Policy Servicing & Administration:

· Coordinate and process all policy changes, renewals, certificates of insurance, binders, and cancellations.

· Review policy wordings, terms, and conditions for accuracy and completeness.

· Maintain accurate records and documentation within our Broker Management System (BMS).

· Work with underwriters to obtain competitive and comprehensive quotes for both new and renewal business.

· Prioritize tasks effectively in a deadline-driven environment.

Team Support & Internal Collaboration:

· Collaborate closely with producers and management to service and grow the commercial book.

· Support Account Executives and the broader team with preparation of proposals, schedules of insurance, and client correspondence.

· Ensure all compliance, service, and documentation standards are met.

New Business & Upsell Opportunities:

· Identify and present coverage enhancements or gaps during policy review discussions.

· Provide assistance in onboarding new client.

· Support producers by preparing and managing submissions, quotes, and documentation for new business.

Industry & Product Knowledge:

· Stay current with market trends, product changes, and underwriting appetite across key insurer partners.

· Participate in ongoing training and development to enhance commercial insurance expertise.

Winnipeg, Manitoba
Full-time

· Competitive starting salary

· Commission available for all brokers

· Extended health & dental benefits plan

· Three weeks of vacation plus paid personal days

· Company-matched RRSP program

· Training and development

· Professional development with financial support

Industry Experience:

· Minimum 2+ years of commercial lines experience in a brokerage or insurer environment.

Technical & Product Knowledge:

· Sound knowledge of commercial policy wordings including property, liability, auto, E&O, D&O, cyber, and other specialty coverages.

· Experience with commercial placements, renewals, endorsements, and claims follow-up.

Client-Centric & Communication Skills:

· Excellent verbal and written communication skills.

· Ability to build rapport with a diverse group of clients and provide thoughtful, professional service.

Organized & Detail-Oriented:

· Strong organizational skills with ability to manage multiple accounts, priorities, and deadlines.

· Comfortable working in a fast-paced, collaborative environment.

Education & Licensing:

· Level 2 Insurance License (or ability to obtain within a set timeframe).

· CAIB or CIP designation considered an asset.

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    Lakeview Insurance Brokers

    Why Join Us?

    · Independently owned and client-focused brokerage committed to growth and professional development.

    · Work alongside a supportive team that values integrity, collaboration, and excellence.

    · Diverse commercial client base with meaningful opportunities for learning and growth.

    · Competitive salary, commission opportunities, full benefits, and RRSP match.

     

    If you’re a service-oriented professional with commercial insurance experience and are looking to grow your career with a dynamic and respected team, we’d love to hear from you!

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